Guest Info

Guest Information

General Information

• The purpose of the Warming Center is to provide from 7:00 p.m. to 7:30 a.m. during the months of January & February a safe, temporary, overnight shelter for those who need to get out of the cold. We are located in the Sts. Cyril & Methodious Church Basement. Please use the North Entrance off Virginia Avenue. 
• · Guests arrive between 7:00 p.m. and 7:45p.m. After that they may only gain admittance with a police escort or a work permit from an employer. Guests leaving after entering may not re-enter that night. They are offered a warm meal around 7:30 p.m. At 6:30 a.m. the guests are awakened, and a simple bag breakfast is provided when you leave. The Warming Shelter doesn’t offer shower or laundry facilities.
• Specific Expectations for Our Guests
• We believe strongly that each person-volunteer or guest-should be treated with dignity and respect. Our rules are in place for the health and safety of our staff and guests
• · Please show respect and courtesy to everyone! Respect the right to privacy and space. Be polite. Foul language, intimidation, or violence of any kind will not be permitted. 
• · No alcohol or illegal drugs may be brought onto the property. No misuse of prescription medications or abuse of inhalants is allowed.
• · No smoking on church property at any time.
• · Personal spaces should be kept clean and picked up. Personal belonging should be stored in the bins provided to each guest.
• · Bathroom use is limited to one person at a time and to 10 minutes so all have access to them.
• · A limited amount of personal care items, clothing, are available. 
• · Before leaving the Warming Center, make sure linens are in the bin and your area is clean. All personal items must leave with the guest.
• · Cell phone use is permitted until 10 p.m. After that time cell phones may be used with ear buds.
• · Team Captain and / or law enforcement may search belongings at their discretion.
• · A mask must be worn at all times unless drinking/eating. Disposable masks are available.
• · A minimum of 6’ separation must be maintained at all timesfrom other guests and volunteers.
• · Guests must pass a questionnaire upon entering and submit to a temperature check. 
• · Clean hands frequently using soap and water or sanitizer that is provided.
• Rule violations may result in a dismissal from the Center. Dismissal could be for several days or for the remainder of the season. Especially during the pandemic, it is important that we all follow these expectations